At Cook House, we want you to be completely satisfied with your order. If for any reason you are not satisfied, please contact us and we will do our best to make it right. We have the following refund policy:
If you need to cancel your order, please do so at least 48 hours before the scheduled delivery time. If you cancel less than 48 hours before the scheduled delivery time, you will be charged 50% of the total order amount.
If you are not satisfied with your order, please contact us within 24 hours of delivery. We will offer a full or partial refund, depending on the circumstances. Refunds will be issued to the original payment method and may take up to 10 business days to process.
If you have any questions or concerns about our refund policy, please contact us at firstname.lastname@example.org